- Sides
1.1 This agreement has been drawn up between Alemo Digital Oğuzhan Kocatepeli (hereinafter referred to as "Alemo") and the person or institution purchasing the specified services and products through the website (hereinafter referred to as "Customer"). Alemo's website alemodijital.com The services offered through the address and service purchases made through this site will be carried out within the framework of the conditions specified below.
- Subject of Contract
2.1 This agreement covers the Customer's transactions on the Alemo website, orders, registration procedures and the arrangement of services to be received in line with the information provided by the Customer. In exchange for orders, the Customer will pay Alemo the specified fees and receive the relevant services.
2.2 Our services are defined as web design and software services, article service, digital product and license sales and digital services.
- Liability and Customer Obligations
3.1 Alemo will provide the ordered services at the Customer's request. Acceptance of the order occurs with a confirmation message indicating that the fee has been collected by Alemo, and the service in question is provided to the Customer.
3.2 Payment details, VAT differences and total amount will be specified during the order and the fees to be paid by the Customer will be notified to the Customer by the system.
3.3 After confirmation of the order, the Customer can start using the relevant service. However, full availability of the service may vary depending on density.
3.4 The Customer accepts that he/she will not access files or programs that are not authorized to access or change, using software and programs within the services, and that such behavior may cause potential problems.
3.5 The Customer accepts that he is responsible for the files, documents and programs he hosts, and all transactions related to the website and e-mail services, and ensures that such data and information comply with the law.
3.6 Alemo cannot be held responsible for any material or moral damages that may arise from the incorrect use of customer data, data contents or data used via e-mail. The responsibility for backing up and storing data belongs to the Customer.
3.7 Alemo is not responsible for all transactions made, regardless of the purpose for which the products it provides to customers will be used. The customer will use the products purchased under his own responsibility.
3.8 Alemo's products cannot be sold to customers below the prices allowed for sale. If this situation is detected, sales rights for the relevant product and seller will be restricted and legal rights will be exercised.
- Duration
4.1 The Agreement enters into force upon transmission of the order and payment transactions to Alemo.
4.2 The contract period continues for the payment period selected by the Customer at the time of ordering.
4.3 After confirmation of the order, the Customer can start using the relevant service.
- Support and Request
5.1 The Customer may request support regarding the services received from Alemo.
5.2 Support requests are reviewed by the Alemo support team and paid or free support may be provided.
5.3 Alemo does not mandate support services. However, Alemo's legal obligations are reserved in relevant cases.
- Fee
6.1 The fees to be paid for the specified services are the amount specified during the ordering process and the amount excluding VAT. The VAT price is also stated and shown to the Customer.
6.2 Product and service prices are clearly stated on the basket and payment pages on the Alemo website.
6.3 For each product sold by Alemo, an invoice is issued on behalf of the Customer.
6.4 Alemo reserves the right to close or open the relevant service until the payment process is completed.
6.5 There are no refunds, cancellations or exchanges of paid fees.
- Suspension and Cancellation
7.1 Due to problems with payment or other situations, Alemo has the right to stop and cancel the services provided to the customer when it deems appropriate and reserves this right.
7.2 Other terms of use are stated in detail in the "Delivery and Return" contract.
7.3 CPU and RAM usage is limited for websites hosted by Alemo. If these restrictions are exceeded, Alemo has the right to suspend or close the service. (Applicable if Alemo's hosting is available and used.)
7.4 Within the scope of the policies and rules announced on the website, Alemo has the right to suspend, block and delete the accounts of its members.
- Dispute Resolution and Rule Violation
8.1 This agreement may be updated with a clause stating that the changes to be made by Alemo are accepted in advance by the Customer.
8.2 Istanbul Courts and Enforcement Offices are authorized to resolve disputes between the parties.
8.3 This agreement consists of a total of 8 articles and 28 subheadings and has been fully read, understood and accepted by the parties.
